Careers
One client
A team behind you
Work from our managed office in Sri Lanka as the dedicated assistant, specialist or editor for one UK business.
Dedicated to one UK client, with a supervisor on site.
Why people join
Real UK clients. Not a call queue
You are matched to one business and build a working relationship with them. That is a different job from answering tickets for a hundred companies.
Dedicated to one client
You learn one business properly and your work is visible to the people who rely on it.
A managed office
Workstation, equipment and a stable connection provided. Higher-spec setups for creative roles.
Support on both sides
A supervisor in the office and a UK account contact, so you are never left alone with a client.
Room to progress
Roles move from core support to experienced and specialist work as you prove yourself.
Find your role
Filter by team, open a role for the full description, then apply below. Each role has its own link you can share.
Six steps. No surprises
We tell you where you are at every stage. Most applicants hear back within five working days.
Apply nowApply online
Six short steps on your phone or computer: your details, CV and, if you like, a two-minute video. No account needed.
Reference number straight awaySkills assessment
A practical task matched to the role: an inbox exercise, a customer scenario or a brief.
Done onlineFirst interview
A conversation with our Sri Lanka team about your experience, English and availability.
With the local teamSecond interview
A deeper interview with leadership about the role and how you work.
With leadershipClient interview
Meet the UK business you would work for. They take part in the decision, and so do you.
Video call, UK hoursOnboarding and start
Your workstation is set up before day one and your first weeks are structured around the client.
Supported start
Apply
Apply in about ten minutes
Six short steps, made for your phone. Your answers are saved on this device as you go, so you can stop and come back.
- Your CV as PDF or Word, plus any certificates or samples
- An optional two-minute video about you, recorded right here
- No fees, ever. We never charge candidates.
- A reply within five working days
Before you apply, read how we handle your data in the recruitment privacy notice and the applicant terms. You will be asked to accept both.
What our agents say
Real experiences from the people already working with our UK clients.
“The supportive culture, collaborative spirit and opportunities for growth make it an inspiring and fulfilling place to build a career.”GayshanUmbrella Connect agent
“It’s been a great overall experience working with Umbrella Connect. Working with RentWise Leeds is always smooth and enjoyable, thanks to Dawid’s consistently upbeat and professional approach.”ShadabWorks with RentWise Leeds
“Working with Paula and the team has been incredibly meaningful. Started for Umbrella Transfers and Umbrella Connect, then transitioned to working with one of their clients. Absolutely love it!”SandroMoved to a client role
“From the very first day I joined, I have been surrounded by supportive colleagues who are always open to new ideas.”AmanUmbrella Connect agent
“The team is supportive, and with PERFA I have exciting opportunities for growth.”DhivyarajWorks with PERFA
Is this remote work?
No. Every role is based in our managed office in Sri Lanka. We provide the workstation, equipment and connection, and there is a supervisor on site. That structure is a big part of why UK clients trust the service.
What hours will I work?
Roles follow the UK business hours of your client, agreed before you start. The exact schedule is in your offer, so you know before you accept.
Who will I actually work for?
You are employed through Umbrella Connect and dedicated to one UK client. Day to day you work with them; your supervisor and UK account contact support you, review performance and handle any concerns.
Do I need experience?
Core support roles suit people with strong English and good organisation, with or without office experience. Experienced and specialist roles list what they need in the description.
What happens to my data?
Your application is used only for recruitment at Umbrella Connect. We do not share it with anyone outside the hiring process, and we delete it on request.
No role that fits? Apply anyway
New client roles open regularly. Tell us what you do well and we will contact you when the right one comes up.